Welcome to PawLuxe. By accessing or purchasing from our website (the “Site”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by PawLuxe. Throughout the site, the terms “we,” “us,” and “our” refer to PawLuxe. PawLuxe offers this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, and policies stated here.

2. Use of the Website

By using this website, you represent that you are at least the age of majority in your country or state of residence. You may not use our products for any illegal or unauthorized purpose.

3. Products and Services

All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

4. Payment

We accept major credit cards and other payment methods as displayed during checkout. All payments are processed securely through Shopify’s payment gateway.

5. Shipping

Orders are processed within 1–3 business days. Shipping times vary by destination. International customers are responsible for any customs duties or import taxes.

6. Returns and Refunds

Please refer to our Refunds & Returns Policy for detailed information.

7. Limitation of Liability

PawLuxe shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of Germany.